Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Charter is Colyer, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. Gaming outcomes are based on chance, and the house always has a mathematical advantage. Play only with money you can afford to lose, and set strict limits before you start.
Age Verification & Legal Requirements
Online gambling in New Zealand is strictly for individuals aged 18 years and older. By accessing this website, you confirm that you meet this legal age requirement. We do not knowingly permit access to minors. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essentials (rent, food, bills)
- Feeling anxious or irritable when unable to gamble
- Continuing to gamble despite negative consequences
- Neglecting work, study, family, or friendships due to gambling
- Borrowing money or going into debt to gamble
- Failed attempts to reduce or stop gambling
- Gambling to escape stress, anxiety, or depression
- Experiencing mood swings or increased aggression
If you identify with several of these signs, help is available. Please reach out to a support organisation today.
Self-Help Tools & Protective Measures
Take control of your gaming with these practical tools:
- Deposit Limits: Set a maximum amount you're willing to deposit each day, week, or month
- Loss Limits: Decide in advance the maximum you're prepared to lose before stopping
- Time Limits: Set alarms or reminders to take regular breaks
- Reality Checks: Enable notifications that interrupt gameplay to remind you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms when needed
- Budget Planning: Treat gaming expenses like any other entertainment purchase—budget accordingly
- GamStop Registration: Register with GamStop to self-exclude across multiple UK-licensed operators (if applicable)
Support Organisations & Resources
If you're struggling with gambling, professional help is available. Here are trusted support organisations:
New Zealand
- Problem Gambling Foundation (Te Hiringa Kaupapa Whakaaronui): Free counselling and support services across New Zealand. Visit www.problemgambling.nz or call 0800 664 262
- Gamblers Anonymous: Support meetings and peer counselling. Visit www.gamblersanonymous.org.nz
International Resources
- GamCare (United Kingdom): Free and confidential support. www.gamcare.org.uk or call 0808 8020 133
- GamStop (United Kingdom): Multi-operator self-exclusion scheme. www.gamstop.co.uk
- Gambling Help Online (Australia): Confidential online counselling. www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Resources and support. www.responsiblegambling.org
- National Council on Problem Gambling (United States): Help and referrals. www.ncpgambling.org or call 1-800-522-4700
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—professional counsellors are trained to help without judgment.
Remember: gambling should always be fun and within your means. If it stops being enjoyable or starts causing harm, it's time to reach out for assistance. Contact the Problem Gambling Foundation or any of the organisations listed above—help is just a call or click away.
Responsible gaming is everyone's responsibility. Play safely and look after your wellbeing.